31 Random Chatbot Tips

1. Do not call your chatbot a chatbot when selling them to clients. Call it a “conversational marketing tool”, a “messenger App using Facebook Messenger” or anything alike;
2. After your 24 hour follow-up window, you can re-engage with your user by asking them an interesting, open question. When they reply, you can use that conversation to offer something again;
3. Keep your flows lean and mean. Better to make changes to a small section of a flow, than re-organizing many nodes because of one small change or add-on;
4. Start small, play around with features and upgrade to Pro as soon as you can to benefit from all the extra features;
5. Zapier is cool and Easy, but Dynamic Responses will help you make even cooler things and you won’t need a 3^rd party;
6. If you can, ask for emails in your chatflow, so you will always be able to connect with your user, even if your chatbot disappears for whatever reason;
7. You can use the FB Pixel within Manychat's Landing Page Growth Tool;
8. Feeling overwhelmed? Many so-called chatbot experts only started a few months ago themselves. It’s new to almost everybody so start building your bot today!
9. If you’re confused by JSON code, rest assured that ManyChat’s JSON growth tool gives you the code to copy-paste in Facebook™ Ads. No coding skills needed;
10. You can use a growth tool ref URL as the URL in your Ads to start your messenger instead of a landing page;
11. The CALL US action button will let the user call you immediately from a click on the button;
12. Setup and assign a user to a follow up sequence right before the user enters data so you can follow up if they didn’t finish filling everything in;
13. TAG users who did end the questionnaire so they won’t get prompted again for the same data;
14. Use a SHARE button inside your flow to let people engage with your flow and you’ll get more users;
15. People love free stuff and Facebook loves happy users. Give away something to your users and your list will grow;
16. If you’re looking for dynamic personalized images via dynamic content, Paul from ChatbotDojo.com is the go-to guy;
17. Use conditions to lead your users through the right sections of your flow;
18. Set plenty TAGS to keep your list segmented;
19. TAGS/CUSTOM FIELDS are not exported when cloning a flow;
20. If you’re going to SHARE your flow, use the Node Title section to state the name of the TAGS/CUSTOM FIELDS for later reference;
21. If you use long pieces of text, include a delay section and UNCHECK the TYPING feature. A full screenread takes about 20-25 seconds;
22. Move the green starting point around if you want to test certain parts of your flow;
23. You can use basic calculations between custom_fields;
24. You can use sophisticated calculations with PHP and dynamic responses;
25. PRO TIP: There’s NO UNDO button in ManyChat. Be warned ;-);
26. There are several websites such as chattemplates.com where you can testdrive numerous templates to get ideas;
27. Use dynamic responses to accumulate more than 1 item for your buy now button;
28. Any of the growth tools not showing up? Check if you actually ENABLED it inside ManyChat;
29. You can put a ref URL link in your Instagram bio and run Facebook ads with Instagram as a destination;
30. ManyChat now (July 2018) has automated rules. These will help you set actions and other triggers for all important activity (saves you hours of work!);
31. What sizes do the images/cards/lists have to be? Read it here http://bit.ly/mccardsize;

Yup, you counted right, it's only 30 and not 47;-)

We're in the process of updating so next time it might be the correct number.

Any tips from your end you think might be great here? Shoot me a message and I'll add it.