How to Become a Chatbot Ninja in 7 Days
Module 4: Case 6.3. Sending directions in Google Maps via the users GEO Location
Case 6.3. Sending directions in Google Maps via the users GEO Location
I'll show you in this video what it does exactly. Enjoy! Your agency clients will LOVE the solution you offer them (before you mention it... i know, I do say Location a lot in the video :-)).
The trick in this case is possibly the easiest, yet most helpful of all.
I have mentioned this case many times before, because it is exactly what is happening now that Facebook encourages people/businesses to use the messenger campaign objective. Businesses follow this and it results in dumb ads. The default questions totally UNmatch the business running the ad, plus if you cannot answer the messenger chat within minutes DO NOT USE this objective. Thus, 90%+ of messages sent, remain unanswered or are being answered far too late.
The solution in this case is easy, clear and simple and will make customers who interact with the ad very glad you replied, will visit your business and all without the owner lifting a finger. Win-Win.
So, how does this work?
All that is needed for this awesome solution to work, is a simple chat flow with just a couple of nodes and a store/business address. It will show lots of interaction with your customer and will, without a doubt, result in more sales.
Here's an overview of the important section of the flow.
When we have a closer look at the part where we ask for the user's location, you can see this. We used a custom location field value named TestField, it will be needed later in the Google Maps URL.
Now the user has clicked the location button to send the GPS location to us, so how do we use this to send directions to our location? That is so easy it is a miracle why not everybody is using this. All you do is get this Google Maps URL and change 2 variables: saddr and daddr.
It will look similar to this:
http://maps.google.com/?saddr={TestField}&daddr=1770+W+Main+St,+Riverhead,+NY+11901,+USA
You will have to manually change the address after addr and that is about it.